{"id":37905,"date":"2020-12-21T05:41:26","date_gmt":"2020-12-21T05:41:26","guid":{"rendered":"http:\/\/www.nttonlinenow.com\/new-2016\/?p=37905"},"modified":"2020-12-21T05:41:26","modified_gmt":"2020-12-21T05:41:26","slug":"lebih-dekat-dengan-pelanggan-pln-luncurkan-aplikasi-new-pln-mobile","status":"publish","type":"post","link":"https:\/\/www.nttonlinenow.com\/new-2016\/2020\/12\/21\/lebih-dekat-dengan-pelanggan-pln-luncurkan-aplikasi-new-pln-mobile\/","title":{"rendered":"Lebih Dekat Dengan Pelanggan, PLN Luncurkan Aplikasi New PLN Mobile"},"content":{"rendered":"<p>Jakarta, NTTOnlinenow.com &#8211; 20 Desember 2020, PLN meluncurkan aplikasi layanan pelanggan New PLN Mobile. Menghadirkan fitur dan tampilan baru, New PLN Mobile hadir sebagai platform digital unggulan untuk memenuhi semua kebutuhan pelanggan, memberikan kemudahan serta pengalaman layanan listrik yang berbeda.<\/p>\n<p>\u201cIni merupakan bagian dari transformasi yang kami lakukan untuk memberikan pelayanan terbaik bagi pelanggan. Tak hanya sekadar aplikasi, melalui New PLN Mobile ini, kami ingin memberikan pengalaman baru serta kemudahan kepada pelanggan,\u201d ucap Wakil Direktur Utama PLN, Darmawan Prasodjo.<\/p>\n<p>Saat ini, PLN Mobile memiliki beberapa fitur utama, yaitu pembelian token bagi pelanggan pra bayar, pembayaran tagihan listrik bagi pelanggan paska bayar, monitor penggunaan listrik dan pembelian token. PLN Mobile juga hadir dalam kemudahan transaksi untuk pembayaran tagihan dan pembelian token listrik yang bekerja sama dengan beberapa Bank dan Fintech.<\/p>\n<p>Selain itu, aplikasi ini juga memungkinkan pelanggan untuk mengajukan layanan pengubahan daya, swadaya catat angka meter ( Swacam ) , serta layanan pengaduan pelanggan.<\/p>\n<p>\u201cPLN Mobile juga menjadi alat komunikasi PLN dengan pelanggannya. Saat mengajukan pengaduan, pelanggan akan mendapatkan informasi progres penyelesaian gangguan,\u201d tutur Darmawan.<\/p>\n<p>Dirinya menambahkan, PLN Mobil juga telah dicustomized hanya pada pelanggan yang terdampak saja informasi diberikan.<\/p>\n<p>&#8220;Kami gunakan teknologi geospatial, sehingga posisi setiap pelanggan dapat diketahui, dan informasi apa yang paling mereka butuhkan dapat dikelola secara akurat,\u201d jelas Darmawan.<\/p>\n<p>Semua upaya ini kami lakukan demi memberikan pelayanan prima kepada para pelanggan kami, demi kepuasan pelanggan PLN.***<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Jakarta, NTTOnlinenow.com &#8211; 20 Desember 2020, PLN meluncurkan aplikasi layanan pelanggan New PLN Mobile. Menghadirkan fitur dan tampilan baru, New<\/p>\n","protected":false},"author":2,"featured_media":37906,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[7],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v14.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Lebih Dekat Dengan Pelanggan, PLN Luncurkan Aplikasi New PLN Mobile - NTTONLINE<\/title>\n<meta name=\"robots\" content=\"index, follow\" \/>\n<meta name=\"googlebot\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta name=\"bingbot\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"http:\/\/www.nttonlinenow.com\/new-2016\/2020\/12\/21\/lebih-dekat-dengan-pelanggan-pln-luncurkan-aplikasi-new-pln-mobile\/\" \/>\n<meta property=\"og:locale\" content=\"id_ID\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Lebih Dekat Dengan Pelanggan, PLN Luncurkan Aplikasi New PLN Mobile - NTTONLINE\" \/>\n<meta property=\"og:description\" content=\"Jakarta, NTTOnlinenow.com &#8211; 20 Desember 2020, PLN meluncurkan aplikasi layanan pelanggan New PLN Mobile. 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